1. Privacy Notice Overview

​

This Privacy Notice outlines our commitment to protecting your personal information and to give you reassurances of our integrity in how we handle personal information. We respect and value the information provided to us and we will only use personal information in accordance with applicable privacy laws.

​

This Privacy Notice applies to personal information we collect, hold and use about you when we carry out our business activities, such as when you purchase our goods and services, visit our website online at www.chichomeboutique.nz or other digital platforms, communicate or interact with us, enter any competitions or complete any surveys.

​

We recognise the importance of protecting and securing personal information and this Privacy Notice applies when you interact  with Chic Home Boutique via any channel.

​

We may update our Privacy Notice from time to time. Amendments will be published on our web pages.

​

2. Personal information we collect

We collect personal information to carry out our business activities. The type of information we collect includes name, address, email, phone number, your shopping and marketing preferences, your purchases, delivery information and any other information that you provide to us during our interactions. If you have an online account we will keep your login details and password.

In most instances, we collect personal information directly from you such as:

• The information you supply when enquiring about or purchasing a product or service (by phone, in person or electronically), when you interact with us via our customer service centre, phone, email, mail, website, complete any survey.

• When you engage with us on social media (such as via Facebook or Instagram).
   

If we are unable to collect this information, we may not be able to provide you with the products or services, or carry out a particular activity you have requested or we are required to do.

If we are unable to collect personal information, we may not be able to carry out the specific activity or task, such as provide the products or services as requested.
 

3 How we share your personal information

We may disclose your personal information to undertake any of the purposes set out above, or where permitted or required by law or as otherwise detailed in this Privacy Notice. Recipients of your personal information may include:

• Our employees, contractors or service providers, to the extent reasonably necessary for them to carry out their duties/obligations. This may include couriers and payment processors.

• Suppliers of products and services for delivery, product warranty and recall purposes.

• Any person where we are required or permitted by law to disclose information to. This may include the police service, ambulance service, or government departments or regulators within New Zealand in connection with law enforcement activities and emergency services.
   

We require any third party to protect personal information against any unauthorised use, access or disclosure in accordance with the Privacy Act.
 

4. How we hold and protect your personal information

4.1 How we hold personal information

Chic Home Boutique holds your personal information in either electronic or hard copy form. When we receive information electronically we retain this information in our computer systems and databases. This includes computer software programs, internet servers, and hosted internet solutions. Information received in hard copy (commonly paper) is normally retained in our files and a copy may be made to our

4.2 Security

We use industry standard security measures to safeguard and protect all personal information. This includes taking reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or unauthorised disclosure.

5. Accessing and correcting your personal information

Please contact us (as set out below) if you would like access to the personal information we may hold about you or if you would like us to update or correct it. We may require further information to assist the retrieval of information and or verify your identity and reserve the right to charge a reasonable fee for gaining access.
 

We will handle any request in accordance with the relevant privacy regulations. Generally, if requested we will amend any personal information which is inaccurate, incomplete or out of date. If we are not able or unwilling to provide access to any personal information or to correct any personal information held by us, we will provide reason for declining to provide.
 

Enquiries on how to access personal information can be emailed to:

info@chichomeboutique.co.nz
 

Privacy Complaints

Any concerns that we may have breached our privacy obligations or to make a complaint please contact us. If you make a complaint, we will endeavour to respond and resolve any complaints promptly. For more information about privacy generally, or if your compliant is not resolved to your satisfaction, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz and on (04) 474 7590.